Frequently Asked Questions
Find answers to common questions about our courses, enrollment process, and platform features.
General Questions
What is Single Course Academy?
Single Course Academy is a professional learning platform that offers high-quality courses in technology, business, design, and other in-demand skills. We focus on practical, hands-on education that helps students advance their careers and achieve their learning goals.
How do I enroll in a course?
To enroll in a course, browse our course catalog, select the course you're interested in, and click "Contact Provider" on the course page. This will open an email to our team where you can express your interest and get enrollment information.
Are there any prerequisites for the courses?
Prerequisites vary by course. Each course page lists specific requirements under the "Course Requirements" section. Many of our beginner courses require no prior experience, while intermediate and advanced courses may require some background knowledge.
Can I access courses on mobile devices?
Yes! Our courses are designed to be accessible on both desktop and mobile devices. You can learn on your computer, tablet, or smartphone, making it easy to study wherever you are.
Course Content & Learning
How long do I have access to a course?
Once you enroll in a course, you have lifetime access to all course materials. This means you can revisit lessons, download resources, and review content whenever you need to refresh your knowledge.
Are the courses self-paced?
Yes, all our courses are designed for self-paced learning. You can complete lessons and assignments on your own schedule. However, we do provide suggested timelines to help you stay on track and complete the course efficiently.
Do I receive a certificate upon completion?
Yes, you'll receive a certificate of completion for each course you successfully finish. These certificates can be added to your LinkedIn profile, resume, or professional portfolio to showcase your new skills.
What if I need help during the course?
We provide multiple support channels including email support, community forums, and instructor feedback. If you're stuck on a concept or assignment, don't hesitate to reach out for help.
Technical Support
What technical requirements do I need?
You'll need a computer or mobile device with internet access and a modern web browser (Chrome, Firefox, Safari, or Edge). Specific software requirements are listed on each course page if additional tools are needed.
I'm having trouble accessing my course. What should I do?
First, try refreshing your browser and clearing your cache. If the problem persists, contact our support team at [email protected] with details about the issue you're experiencing.
Can I download course videos for offline viewing?
Downloadable content varies by course. Some courses offer downloadable resources and materials, while video content is typically streamed online. Check the specific course details for download availability.
Pricing & Policies
What payment methods do you accept?
Payment methods and processes are handled directly with course providers. Contact us for specific information about payment options for the course you're interested in.
Do you offer refunds?
Refund policies vary by course and provider. We'll provide detailed information about the refund policy when you inquire about enrollment. We want to ensure you're satisfied with your learning experience.
Are there any hidden fees?
No, we believe in transparent pricing. The price listed on each course page is the total cost. There are no hidden fees, subscription charges, or additional costs unless explicitly mentioned in the course description.
Do you offer group discounts or corporate training?
Yes, we offer group enrollment options and corporate training solutions. Contact us at [email protected] to discuss pricing for multiple students or custom corporate training programs.
Still Have Questions?
If you can't find the answer to your question here, we're happy to help. Contact our support team and we'll get back to you within 24 hours.
Contact Support